Blue Star Education FAQ
Ordering & Shipping
Ordering
Do you offer bulk pricing for schools and districts?
Yes, Blue Star Education offers bulk pricing for schools and districts. Please reach out directly to your regional sales representative for a quote.
Can I see a sample of the products before I purchase?
Yes, you can request a sample of Blue Star Education products. Reach out to your local sales representative here.
Does Blue Star Education offer customizable products?
Yes, Blue Star Education has extensive experience creating customizable products for schools, districts, and organizations. From standards-aligned curriculum programs to customized readers and all-in-one backpacks, we offer a huge variety of options based on your unique needs. Reach out to connect to your local sales representative to discuss customization options.
Shipping
For shipping inquiries, please contact custserv@bluestareducation.com.
Return Policy
What is your return policy?
Blue Star Education takes pride in creating quality products. If you are not satisfied with any product, please return it within 90 days for a refund.
What is your refund policy?
Blue Star Education will issue a credit or refund your money after receiving a return, whichever you prefer. Shipping charges are not refunded.
Do you offer replacements for damaged materials?
Yes, we offer replacements for damaged materials. Please contact customer service at custserv@bluestareducation.com or 800-557-6241 to start the replacement process.
Payment
What payment methods does Blue Star Education accept?
Blue Star Education accepts multiple payment methods, including credit cards (Visa, Discover, Mastercard), and Purchase Orders.
AI Policy
What is your AI policy?
Blue Star Education, together with its imprints, affiliates, and partners (collectively, “Blue Star Education”), owns the content it publishes, including text, illustrations, and promotional materials (“Content”), and that Content is protected by U.S. copyright law. Without our prior written permission, no one may use Blue Star Education Content to train, fine-tune, ground, or otherwise develop generative artificial intelligence (“AI”) systems. This includes use in retrieval-augmented generation. By “AI,” we mean any machine-based system that can perform tasks or make decisions, such as ChatGPT, Google Gemini, and Microsoft Copilot.
Using our Content in this way without authorization may infringe our copyright, and we reserve the right to pursue all available legal remedies, including injunctive relief and monetary damages.
We also ask educators not to upload Blue Star Education materials into AI tools to generate lesson plans or activities. Our own resources, built with age-appropriate activities and differentiation supports, are designed to do that work for you: https://www.bluestareducation.com/.
Questions about fair use in educational settings, or concerns about possible misuse of our Content, can be sent to custserv@bluestareducation.com.
Do you use AI to design or create educational materials?
We do not use AI in the design or creation of Blue Star Education products. All of our products are intentionally designed and created by real people for real teachers. Each illustration, story, and resource is thoughtfully crafted and curated with the realities of teaching in mind.
General Information
Where can I find more information about Blue Star Education?
Check out the Blue Star Education About Us page to learn more about the company, our values, and our product offering.
Products & Curriculum
Products
What are the best parent and family engagement resources to bridge the gap between school and home?
Blue Star Education offers a variety of hands-on family engagement resources that empower parents and strengthen the home-school relationship. The best family engagement resources include Connecting Home & School Parent Guides, Reading Together Packs, Summertime Learning, and Mindfulness Matters: Social Emotional Learning Packs.
Where can I find summer activities for elementary students that prevent summer learning loss?
Summer activities that prevent summer learning loss (or summer slide) are critical for retaining and gaining academic skills over the summer months. Check out our Summer Learning Backpacks, Reading Together Packs, and our On-the-Go Readiness Kits
What kind of educational materials does Blue Star Education offer?
Blue Star Education offers high-quality, standards-aligned materials to supplement traditional curricula in schools and districts. Our readers, workbooks, backpacks, and parent and teacher guides cover English-language arts, math, science, social studies, and social-emotional learning concepts.
What leveling system do you use for your leveled readers?
We offer ATOS, Lexile® measures, and Guided Reading Levels to help educators select books that match students’ reading abilities and support literacy growth.
Do you offer book sets that are designed for classroom libraries?
Blue Star Education offers a variety of books that are designed for classroom libraries and book rooms. Classroom Library sets feature Early to Fluent leveled readers for kindergarten through sixth grade. Book Room sets come with Early to Fluent leveled readers for kindergarten through sixth grade, as well as corresponding resource guides. Most sets include both fiction and nonfiction books for a range of subjects, including math, social-emotional learning (SEL), skilled trades and career readiness, and science.
Can you suggest digital resources for students?
Yes, many of Blue Star Education’s resources for students are available in a digital format. Shop Read-Along and eBook versions of the following series: Animal Antics, We Love to Read, Need-to-Know Math, Mindfulness Matters: Social-Emotional Learning, and Ranger Rick’s Reading Adventures. We also offer free Google Slides that correspond to books from our We Love to Read series, which can be used alone or as an add-on activity for these readers.
Can you suggest resources that are aligned with the science of reading?
Yes, we offer resources that support the science of reading, including materials that build foundational literacy skills such as Animal Antics and strengthen reading comprehension such as We Love to Read!. We can help you find resources that align with your students’ needs and instructional goals.
Curriculum
How do you ensure your content is age-appropriate?
All of our books are written in-house or acquired and vetted by our in-house curriculum experts to ensure the content is age-appropriate. Each resource is designed to meet students at their current skill level, and challenge them in ways that feel empowering, not discouraging.
Can you suggest educational materials that can be used for tutoring?
All of Blue Star Education’s products can be used for tutoring. We Love to Read paired readers can be used to teach genre differences and improve reading comprehension, Animal Antics readers can be used to improve phonics, and …
What resources can we use as a family during summer and school breaks?
Reading Together School-to-Home reading packs are specifically designed to create flexible, meaningful reading experiences as a family as your child sharpens important phonics and comprehension skills. For more structured summer learning, our Summer Learning Backpacks and activity books provide an 8-week daily schedule of reading, writing, and math activities, along with fun puzzles and brain teasers.
What are some good tools for learning at home that support elementary school curriculum goals?
We offer a wide variety of take-home learning resources to help families reinforce classroom learning. From at-home guides and parent guides to family handbooks and more, our resources help students practice key skills and keep families connected to their child’s learning.
What are some educational tools that can help my child with foundational reading skills at home?
Our take-home resources help students build foundational reading skills through engaging leveled readers, literacy activities, and family guides. These resources provide families simple ways to support reading practice at home and reinforce classroom learning.
Digital Use & Licensing
How can I find corresponding digital products for Google Classroom or LMS platforms?
We Love to Read and Animal Antics include professionally created Google Slides that make it easy for teachers to build on the skills students learn with these paired fiction and nonfiction readers.
